Telehealth Sessions
How it works. Sessions use a secure video platform. We’ll send you a link.
Your privacy. Your counselor joins from a private space. We ask that you join from a private place too, and use your own device and a secure internet connection when you can.
Who can use telehealth. Telehealth is available for many services. Ask us if it’s right for you.
Limits and risks. Video sessions can be interrupted by connection problems. If a session drops, your counselor will call you at the number on file. Telehealth is not for emergencies.
Consent. Before your first telehealth session, we ask for your consent to receive care by telehealth. You can choose in-person care instead at any time.
Emergencies. If you are in danger, call 911. For a mental health or substance use crisis, call or text 988.
Text Messaging (SMS) Terms
Program. Rego Park Counseling sends appointment reminders, scheduling updates and customer care messages to people who agree to receive them.
Consent. By giving us your mobile number and checking the consent box on a form, or agreeing by phone, you agree to receive these text messages from Rego Park Counseling. Consent is not a condition of receiving care.
Frequency and cost. Message frequency varies. Message and data rates may apply.
Opt out and help. Reply STOP to stop messages at any time. Reply HELP for help, or call (718) 459-2558.
Privacy. We do not sell or share your mobile number or text consent with third parties for marketing. We do not include detailed health information in text messages. See our Privacy Policy.
Carriers. Carriers are not liable for delayed or undelivered messages.
Contact
Rego Park Counseling · 63-36 99th Street, Rego Park, NY 11374 · (718) 459-2558 · management@regoparkcounseling.com